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Pipe Fitting |
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IT |
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Office
Administration |
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CERTIFICATE IN OFFICE PRACTICE AND ADMINISTRATION (COPA)
SRATI offers CERTIFICATE IN OFFICE PRACTICE AND ADMINISTRATION (COPA).
This helps to gain practical knowledge and basic exposure to various Office
practices. The following are some of the skills to be gained through this
program.
General English:
Basic English, Grammar, Vocabulary and Fluent English.
English Communications:
Letters, Agenda, Note making, Tele Marketing, Conducting
Meetings & Precise writing.
Communications:
Phone, Fax, Email, Scanners & Xerox.
Office Practices:
Hotel & ticket booking, letter correspondence,
appointments, maintenance of files, records & petty cash.
Computer
Skills:
MS Office(Word, Excel & Powerpoint), Email & Internet,
Writing(burning) CDs/DVDs scanning and updating anti-virus software.
Elements of Commerce and
Insurance:
Basic Concepts of Marketing, Sales and Insurance.
Elements of Accountancy:
Book keeping and entries, cost accounting and depreciation.
Basics of Public
Relations:
Distributing office works, Customer orientation, Recruitment procedures, conducting meetings, Interviewing & Selection and Motivation.
Knowledge of Banking:
Kinds of Banks, kinds of Accounts and their transactions.
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